Privacy Policy

Last updated: April 8, 2026

OFA Tradecraft ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

Personal Information You Provide:

  • Name and email address when you register for our training, webinars, or newsletter
  • Billing and payment information when you purchase our products or services
  • Contact information when you reach out to our support team
  • Any other information you voluntarily provide through forms or correspondence

Information Collected Automatically:

  • Device and browser information (type, version, operating system)
  • IP address and approximate geographic location
  • Pages visited, time spent on pages, and navigation patterns
  • Referring URLs and search terms used to find our site
  • Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services, training, and software
  • Process transactions and send related information (confirmations, receipts)
  • Send you marketing communications, updates, and educational content (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve our website, products, and services
  • Comply with legal obligations and enforce our terms
  • Detect and prevent fraud or unauthorized access

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third-party vendors who help us operate our business (payment processors, email service providers, hosting providers, analytics tools)
  • Advertising platforms: We use Meta (Facebook) and other advertising platforms that may receive limited data for ad targeting and measurement purposes
  • Legal requirements: When required by law, subpoena, or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

4. Third-Party Services

Our services integrate with third-party platforms including:

  • Kartra: For membership access, email communications, and payment processing
  • NinjaTrader: Our software runs on the NinjaTrader platform (subject to NinjaTrader's own privacy policy)
  • Meta (Facebook): For advertising and analytics via the Meta Pixel
  • Google Analytics: For website usage analysis

These third parties have their own privacy policies governing their use of your information.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze website traffic and usage patterns
  • Deliver and measure the effectiveness of advertising campaigns
  • Improve your browsing experience

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our site.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you request deletion of your data, we will process your request in accordance with applicable law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Object to or restrict certain processing of your data

To exercise any of these rights, contact us at the email address below.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will take steps to delete that information.

10. International Users

Our services are operated from the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfer and processing.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

OFA Tradecraft
Email: support@ofatradecraft.com